Forum Discussion

New Novice

25 days ago

Unban requests not working

Lately, I got perma banned from all football game modes, but I don’t know what for. In my ban it says I was “cheating”, which I was not.

So I want to make an unban request, but after submitting it in the EA.help site, I get the message “something went wrong” and “try again in a couple of hours”. But I have gotten these messages for the last couple of days, and I don’t see them changing anytime soon

anticheat

crashing

1 Reply

Rogue6161
Rising Newcomer
25 days ago
I have same problem always

"Case not created.

We ran into an issue creating your case, but we're working on it. Wait a few hours and try again."

We are spending too much money and time, we are being unfairly banned, and we can't find anyone to talk to. This is truly a shameful and sad situation.