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Dutch_Humus's avatar
Dutch_Humus
New Novice
25 days ago

Unban requests not working

Lately, I got perma banned from all football game modes, but I don’t know what for. In my ban it says I was “cheating”, which I was not.

So I want to make an unban request, but after submitting it in the EA.help site, I get the message “something went wrong” and “try again in a couple of hours”. But I have gotten these messages for the last couple of days, and I don’t see them changing anytime soon

1 Reply

  • Rogue6161's avatar
    Rogue6161
    Rising Newcomer
    25 days ago

    I have same problem always

    "Case not created.

    We ran into an issue creating your case, but we're working on it. Wait a few hours and try again."


    We are spending too much money and time, we are being unfairly banned, and we can't find anyone to talk to. This is truly a shameful and sad situation.

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