Forum Discussion

luki_amuzant2's avatar
2 days ago

Xbox One Controller freezes exactly when online match loads

Hey everyone,

I've been dealing with a persistent controller issue in FC 26 and have exhausted every fix I can find. Posting here hoping someone has experienced the same thing or that EA can look into it further.

The problem: My Xbox One controller works perfectly in offline modes but freezes completely the moment an online match loads. The game continues normally but the controller does absolutely nothing.

My setup:

  • Wired Xbox One controller (tried two different controllers, same result)
  • Launching via both Steam and EA App — same result both ways
  • Windows 11 PC with Razer Synapse (Huntsman Mini + Viper V3 Pro)

Everything I have tried:

  • Disabled Steam Input (both per-game and globally)
  • Disabled Xbox Game Bar and Game Mode
  • Capped FPS to 60 with VSync
  • Reinstalled EA Anti-Cheat
  • Clean boot (with only EA and Steam services enabled)
  • Removed "Bluetooth LE XINPUT compatible input device" from Device Manager
  • Removed duplicate Razer HID entries from Device Manager
  • Fully reinstalled Xbox controller drivers
  • Contacted EA Support — received only generic answers with no resolution

Important details:

  • This has never worked online on this PC
  • Works perfectly in all offline modes
  • Happens with two completely different controllers
  • EA Support could not resolve it after going through all standard fixes

Has anyone else experienced this and found a solution? EA, if you're reading this, I'd really appreciate getting my EAC logs reviewed — I believe Anti-Cheat is rejecting my controller input at the exact moment the online match initializes, but I don't know why.

Thanks in advance.

1 Reply

  • Hey we are having the same issue but on PS5. We have tried 2 different controllers and the X and O isnt working so that you can shoot a goal. It has been all weekend 🤔

Featured Places

Node avatar for FC 26 Technical Issues

FC 26 Technical Issues

Having issues with FC 26? Join here to find help with connectivity, performance issues, crashes and more.Latest Activity: 18 minutes ago
14,784 Posts