Access Issue Resulting in Inability to Play Weekend League Matches

Hello,

Last night (date:26.01.2026), I was unable to access EA Sports FC 26 both via the mobile application and on my Xbox Series S console. Due to this access/connection issue, I could not log into the game at all.

As a result of this problem, I was unable to play my remaining 6 Weekend League (Champs) matches and was forced to finish at a much lower rank than I normally would. Since I experienced the issue simultaneously on multiple platforms, it is clear that this was not caused by user-side connectivity problems.

I kindly request that this technical issue and the resulting loss be reviewed, and if possible, that compensation be provided (such as Champs points, reward adjustment, or another suitable solution).

If needed, I can provide additional account details or further information.

Thank you for your attention and support.

Kind regards,
Full Name: Mehmet Ali Dinc
EA Account Email:[edit: email address removed]
Platform: Xbox Series S