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Habernegg12's avatar
Habernegg12
Seasoned Newcomer
2 days ago

Account hacked

Hello,

today my Account was hacked!

Ever Player I bought, like thuram, chiellini, Special card Rodman and IF Putellas were sold and all my Players on the Transferlist Too.

Changed my password immediatly!

Pls help me, what should I do???

Thank you very much and Best regards,

Marco

2 Replies

  • EA_Mako's avatar
    EA_Mako
    Icon for Community Manager rankCommunity Manager
    2 days ago

    Hey Habernegg12​

    Sorry to hear someone else had gotten into your account. If you haven't already, please be sure to go through as many of these security steps as possible to help get your account and system back into your control.

    After that you'll need to get in touch with our support team to help recover the account itself. As they'll need to discuss private account details, that is not something we can assist with here on the forums.

    Once you've gone through the steps linked above, you can use the Contact us option at the bottom of the page that will get you in touch with the support team so they can help with the account recovery.

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    2 days ago

    Hey there. You can find information on recovering a hacked account in the article here. You can also use the 'Contact us' button at the bottom of that page to get in touch with an advisor so they can help. Thanks!

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