AI MODE 30+ GOALS DISCONNECT PROBLEMS

I entered two Draft modes using 1 Draft Token and 300 FIFA Points. In both, I was disconnected from Ultimate Team and kicked out of the game after scoring more than 30 goals in the first match. This happened on the very first day of the game. From what I read on the forum and in streams, the reason seems to be that I scored 30+ goals. However, I could not find any statement anywhere indicating that doing so would cause disconnection or that it was prohibited. I would like to request a refund for these products. I am playing the game on PlayStation.