Appeal stuck since january 6th. What to do?

Hey Bananapyt10​, 

It's great that you've already contacted the ToS team about this and created a case. Unfortunately, we don't have an ETA to provide, as it depends on the number of cases that the team is actively investigating at the moment.

Since you mentioned that your appeal status is 'Waiting for Translation,' please rest assured that it's a good sign, signaling that your appeal is still under investigation. Once the team has updates for your case, they will reach out to you through email. If prompted, providing more evidence that you have not purchased coins in the past will help give the team a more complete picture. Please avoid resuming the appeal(s) until you receive a response to prevent any additional delays. We appreciate your patience while they're taking a look!