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Boombles6655's avatar
Boombles6655
Seasoned Newcomer
1 day ago
Solved

Can’t get into ultimate team

I was playing earlier today but every time I finished a game it kicked me out of ultimate team and when I go back in the game didn’t count. Now I can’t even get into ultimate team, I connect to ea se...
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  • EA_QueenBee's avatar
    EA_QueenBee
    1 day ago

    Boombles6655​,

    A bit stuck is right. Luckily that timeout should only be temporary, so you can try that again soon.

    Could you try a full power cycle of the console. Shut it down completely, disconnect it from the power socket, wait about a minute, and then sign back in?

djasb24's avatar
djasb24
Rising Traveler
1 day ago

try the steps, create a brand new squad in the Companion App or Web App, then log back into Ultimate Team and check again.

  • Boombles6655's avatar
    Boombles6655
    Seasoned Newcomer
    1 day ago

    djasb24​  I can’t log in to the companion app either 

    • djasb24's avatar
      djasb24
      Rising Traveler
      1 day ago

      ok, did you check if you made the latest updated? and restart the consol.

    • EA_QueenBee's avatar
      EA_QueenBee
      Icon for Community Manager rankCommunity Manager
      1 day ago

      Boombles6655​,

      What issue are you having when you try to log into the apps? djasb24​ shared a trick that's helped a lot of people with similar issues in the past, it'd be great if we could get you to try it.

      • Boombles6655's avatar
        Boombles6655
        Seasoned Newcomer
        1 day ago

        EA_QueenBee​ i can’t log into the companion app, it says I’m still logged into ultimate team on my console, but that’s the whole issue I can’t get into ultimate team on my console or the companion app, so I’m a bit stuck.

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