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Tr2006gLu's avatar
Tr2006gLu
Seasoned Newcomer
23 days ago
Solved

Can’t sign in Ultimate Team

I have no access for Ultimate Team Fifa 26 on PS5 for over 3 days. I can’t sign in, every time I’m trying, it goes back to main menu

matches
  • EA_Pulsar's avatar
    EA_Pulsar
    21 days ago

    Hi everyone, Thanks for continuing to share your updates. If you are still unable to access Ultimate Team, please try the steps mentioned above and create a brand new squad in the Companion App or Web App, then log back into Ultimate Team and check again.

    Also, for anyone reporting a ban or sanction on their account, please follow the guidance in this article on our website for more information: Get information on EA Account locks, bans, and suspensions

    The Ultimate Team access issue and any account ban/sanction may be separate issues, so it is important to review both individually.Please let us know whether creating a new squad helps.

11 Replies

  • djasb24's avatar
    djasb24
    Seasoned Traveler
    23 days ago

    same here too, whats going on? first transfer market Ban and now i cannot

    access for Ultimate Team

  • djasb24's avatar
    djasb24
    Seasoned Traveler
    23 days ago

    guys did manage to get access to Ultimate Team? i'm still having same problem.

  • uurtav's avatar
    uurtav
    New Novice
    23 days ago

     

    I have the same. It's been the same for 3 days. The official said that they received the same complaint on a universal scale many times.

     


    The only solution he offered me was to say wait and look at your email

  • ColliyarRD's avatar
    ColliyarRD
    New Novice
    22 days ago

    Ea and waiting on a solution🤣🤣🤣. If this affected their money look how fast it would have been solved

  • djasb24's avatar
    djasb24
    Seasoned Traveler
    22 days ago

    Still Cannot Access Ultimate Team Need Help EA Community Please Respond

    @ EA_CommunityManager EA_Darko​  EA_Vendcera​  EA_Pulsar​ EA_Aljo​EA_Aljo​. i still cannot access Ultimate Team for 3 days now and i think its not only me here &  it is very frustrating I even tried uninstalling and reinstalling the game but the issue is still there

    After already dealing with a false transfer market ban this makes everything worse I cannot play Weekend Champs or finish my Gauntlet objectives which I have been working towards and today is the last day of Gauntlet.

    I have spent many hours and money on this game to my Build my team and I only have one account, I am not like other content creators with multiple accounts and I do not want to start over! because AI mistake's or someone from EA

    Please can someone from EA  or  you guys @EA CommunityManager,  explain what is happening first the transfer market ban and now not access  Ultimate Team for 3 days and still on goin and  I know 100% I am not the only one with this issue, so please look into it and provide help.




    Please response! 

  • djasb24's avatar
    djasb24
    Seasoned Traveler
    22 days ago

    Commenuity manager EA_Pulsar​  EA_Darko​  EA_Aljo​ .

    I noticed that my previous comment was removed and I would like to understand why All we are asking for is a clear explanation and some help regarding our accounts.

    Many of us are dealing with transfer market bans and Cant access issues to Ultimate Team and we are not getting proper answers. It is very frustrating to feel ignored when we have invested time and money into the game.

    We are not asking for anything unreasonable we just want transparency and a fair review of our cases if mistakes have been made.

    Please communicate with us and help us understand what is happening because right now it feels like players are being left without support.

  • djasb24's avatar
    djasb24
    Seasoned Traveler
    21 days ago

    hi guys 

     I just now saw this post reply from one of the community manager ,which was posted 3 days ago.

     

     

    EA_Aljo

     

    3 days ago

     

    Hey there. Sorry to hear about your frustration with this. Try using the web/companion app to delete your squads. Not the players, just the squads. Then, create an empty squad and try loading in to UT again. Let me know if this helps or not. Thanks!.

     

     

     

    I try it now and i able to access UT after 3 days, but still Transfer market ban. 

    try the mentor and you see you acccess UT

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