Forum Discussion

ttvlittoninja's avatar
ttvlittoninja
Seasoned Newcomer
26 days ago
Solved

cant even play UT

Is happening for anyone else or just me? When u try log onto ultimate team it just says “connecting to ultimate team is not possible at the moment. You will now he returned to the main menu. Because for the past 3 days i have and trying to contact EA is like non existent some how so EA fix this like right now!!!!!!!!

matches
  • EA_Aljo's avatar
    EA_Aljo
    26 days ago

    Hey there. Sorry to hear about your frustration with this. Try using the web/companion app to delete your squads. Not the players, just the squads. Then, create an empty squad and try loading in to UT again. Let me know if this helps or not. Thanks!

6 Replies

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    26 days ago

    Hey there. Sorry to hear about your frustration with this. Try using the web/companion app to delete your squads. Not the players, just the squads. Then, create an empty squad and try loading in to UT again. Let me know if this helps or not. Thanks!

  • Thomas1133's avatar
    Thomas1133
    Rising Newcomer
    26 days ago

    Every time I try to load into ultimate team I get a message saying connecting to servers not possible at the moment. You will now be returned to the main menu. I have deleted the game multiple times to try and sort it out. 

  • GAZZA150284's avatar
    GAZZA150284
    Newcomer
    25 days ago

    I am same I’m in Perth Australia and haven’t been able to get past main menu, each time I try going into ultimate team it comes up with connecting to ultimate team is not possible sending back to main menu

     

    is there support ticket or anything that can be raised ??

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    25 days ago

    Hello. This issue has received a lot of attention on these forums so a quick search should find a resolution that has been working for many others. It's also in this thread here. Let me know if that helps or not. Thanks!

  • REKARDBREAKER's avatar
    REKARDBREAKER
    Seasoned Newcomer
    25 days ago

    So it seems while in the process i’m your suggestion, I am unable to log into my Companion app because it says I didn’t log out of my UT on the console correctly. ? So now I’m just out of luck?

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    22 days ago

    Hello. Is this message still showing up for you?

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