Companion app showing evo players as base cards

Lost my 90 rated icon Rashford last night due to a visual glitch on the companion app 😂 filtered by gold cards and built the sbc 89 gold Rashford in there submit the sbc and my99 rated evo Rashford is gone? Spent hours on live chat this morning to no avail seen so many people having the same issue from as long as 3 months ago. Has anyone seen EA acknowledge the issue anywhere? Outside of the guy I’ve spoke to on live chat (screenshot attached)  Not holding out hope on getting my evo card back that I’ve spent hundreds of thousands of coins on and hours of my time but some sort of compensation or at least doing the issue would be nice so it doesn’t happen again. £100 for a broken game with broken companion app along with the worst customer service know to man…gotta love EA sports