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doylebladd's avatar
doylebladd
Seasoned Newcomer
24 days ago
Solved

Getting a loss after beating someone

Has anyone else played someone and beat them only for the ref to blow up and you get the ‘ea servers are unable to process’ message only to be sent back to the main menu and once back on UT you get the disconnection warning? 

3rd time it’s happened to me now 

matches
rivals
  • EA_Darko's avatar
    EA_Darko
    23 days ago

    This is never fun to experience doylebladd​.

    The good news is that in most cases, it is an easy enough fix as the issue is connection-based.

    With that in mind, would you mind taking a look at these troubleshooting steps

    It will take you a few minutes to go through but it should help improve your connection.

    Let me know how you get on.

    Darko

4 Replies

  • EA_Darko's avatar
    EA_Darko
    Icon for Community Manager rankCommunity Manager
    23 days ago

    This is never fun to experience doylebladd​.

    The good news is that in most cases, it is an easy enough fix as the issue is connection-based.

    With that in mind, would you mind taking a look at these troubleshooting steps

    It will take you a few minutes to go through but it should help improve your connection.

    Let me know how you get on.

    Darko

  • doylebladd's avatar
    doylebladd
    Seasoned Newcomer
    23 days ago

    I don’t think it a connection issue as I have a wired connection and my ping is always very good and I know for a fact it was good in that last game it happened, I did see somewhere on Reddit that there’s a way some people can avoid a loss by turning of WiFi as the ref blows but I’ve always doubted there’s a way to cheat the system. 
    but I will try the troubleshooting later on, thanks for the reply. 

  • EA_Darko's avatar
    EA_Darko
    Icon for Community Manager rankCommunity Manager
    23 days ago

    It's not about the connection type doylebladd​, you can still be online when an issue like this occurs.

    Bandwith is something that you need to consider so if other devices are using the same network, issues can occur.

    Darko

  • lazy00713's avatar
    lazy00713
    Rising Rookie
    23 days ago

    Why are you protecting yourself in every issue EA_Darko​ . If the game was that much good then people wouldn't have these many issues. And you only address a very few of them too . 

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