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kajkl237896's avatar
kajkl237896
Seasoned Newcomer
2 days ago
Solved

I cannot complete a match.

Everytime I finish a game it tells me that “ea servers are unable to process your request at the current moment. Please try again later” which I don’t understand as it means that I cannot play any ga...
live events
matches
rivals
  • EA_Claus's avatar
    EA_Claus
    2 days ago

    Hello everyone,

    Some disconnections at the end of a match may be caused by our security systems against bots and automation. You can find more information about these kinds of limits in this video on X.

    Please refrain from starting any more matches for up to 24 hours. Going forward, we recommend trying to play a full match in a different game mode between Flash event quick matches to avoid being caught by these security systems again.

    Thank you for your patience with this.

EA_Claus's avatar
EA_Claus
Icon for Community Manager rankCommunity Manager
2 days ago

Hello everyone,

Some disconnections at the end of a match may be caused by our security systems against bots and automation. You can find more information about these kinds of limits in this video on X.

Please refrain from starting any more matches for up to 24 hours. Going forward, we recommend trying to play a full match in a different game mode between Flash event quick matches to avoid being caught by these security systems again.

Thank you for your patience with this.

3handshkgolden's avatar
3handshkgolden
New Novice
2 days ago

You decided to ask your customers to wait for 24 hours instead of fixing the bug. Thank you for your tremendous effort.

  • ec35e92a152da440's avatar
    ec35e92a152da440
    Seasoned Newcomer
    2 days ago

    This is ridiculous, you’re stopping genuine players, who have spent a lot on your game from playing the game that they’ve bought? 

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