I have an arm problem

There is a controller issue in the game.
I primarily play this game on PC. I bought a controller, connected it, and the control settings are messed up on both the keyboard and controller. I've been waiting for two months, but enough is enough. If there's no fix, refund my money. I paid 3,500 TL, it's a shame. Is money easy to earn? Enough is enough, I can't play online at all. Either fix this immediately or refund my money. If the game isn't ready, don't release it. For example, when I press 'D' to shoot, it shoots a lob, but when I press 'A', it shoots. Fix this already! Let's at least fix it by allowing team selection in online matches. I really don't want to play anymore. Fix the synchronization immediately! I'm attaching a video as an example.