I still don't have my Icon???

same i preordered before the 26th aswell

here as well!

Me too! They need to figure it out. 

on steam, still no icon! this is ridiculous!

Same here! It's an absolute joke! 

Same im tired tried everything

This is kind of what happened to me. I pre ordered before aug 26 and I thought I had the game. It said “pre ordered” so I thought it was ok. Today, I tried to play it, and it said my preorder got canceled or refunded somehow. I bought it AGAIN today and I don’t have anything. EA please fix this or just give us our icon picks

Hello, I pre-ordered the Ultimate Edition of EA SPORTS FC 26, but I have not received the Debut ICON Player Item in Ultimate Team. I pre-ordered before the deadline and expected the pack to be available starting September 19, 2025, at 17:00 UTC. I’ve restarted the game, checked the Store > My Packs section, and ensured my EA account is linked to my platform PS5 . I also confirmed that my game is updated and I’m connected to EA servers. Could you please check why the ICON pack is missing and add it to my account? 

yeah me too!
i specific preorder before 26th august so i could get it. I hope EA gives it soon

The same isue here