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IronMoonTr's avatar
IronMoonTr
Seasoned Novice
4 months ago

Market Ban Appeal - Evidence of Organic Trading - Case #245727507

Hello,

I am opening this thread because my transfer market ban appeal (Case #245727507) has been pending since May 13th, 2026, without any progress. My account was flagged for "coin distribution/buying/selling," which is entirely inaccurate.

I am a dedicated player with over 4,000 matches played in Ultimate Team. I have invested a significant amount of time into this account, from grinding complex SBCs to competing in Rivals, often playing between 10 to 30 matches daily during my active periods. However, the current situation and the lack of communication have deeply affected my desire to play. In fact, due to the frustration caused by this unresolved ban, I have not even opened the game for the past week.

Evidence of Organic Trading:

Market Strategy: As shown in the attached fc26.jpg, my trading involves low-value, high-frequency activities such as applying league modifiers to managers (e.g., C. Galtier) and trading popular items like league-specific kits. This is standard market participation, not coin distribution.

Account History: I maintain a high coin balance intentionally. If I were involved in illicit coin activities, I would not be holding millions of coins, nor would I have leftover FC Points from the beginning of the game. My account activity, as seen in fc26.jpg, clearly demonstrates a consistent, organic accumulation of wealth through gameplay and market fluctuation risks.

Current Appeal Status:

My official appeal, documented in case.jpg, has remained in "Waiting on Studio" status for over three weeks. Following the ban, I continued to play for a while, during which my balance grew naturally from 2.4M to 2.7M without any "suspicious" transfers. However, due to the lack of progress, I have not logged into the game for over a week now.

I request a manual review by a human agent to analyze the account logs. My goal is to clear this wrongful restriction and continue enjoying the game as I have for a very long time.

I am fully aware that this forum is not the primary channel for direct support and that moderators cannot manually lift account bans. I am posting this here solely to draw attention to the fact that my appeal has been stalled in the "Waiting on Studio" status for over three weeks, and to seek advice on how to get a human agent to review my case.

Thank you for your time and assistance in escalating this matter.

6 Replies

  • They won't unban you if you appeal like this. Need to send them a proper DSAR request 

  • IronMoonTr's avatar
    IronMoonTr
    Seasoned Novice
    4 months ago

    I have already submitted an appeal and I am now considering a DSAR request to understand exactly what evidence led to this wrongful decision.

  • They won't send you any. But they'll most likely unban you, you can copy one of my appeals and see if it works for you 

  • Nivxwz's avatar
    Nivxwz
    Seasoned Newcomer
    4 months ago

    what did you wrote in the appeals

  • colbo2009's avatar
    colbo2009
    Rising Newcomer
    4 months ago

    Same thing happened to me appeal denied  .for balance  transfer ban for using there transfer market  to buy and sell players . How can u under price selling players or over price selling players if thay set the price range. I just don't get why I got banned thay never gave me a reason like I asked for proof .false ban  messed up game at the moment I this every thing just wrong with the game

  • If you got on live chat they can tell you how yours is going they told me my appeal had been declined 2 days b4 I received and email to tell me