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vartolui_sh's avatar
vartolui_sh
Seasoned Newcomer
8 days ago

Missing extra content

I purchased EA SPORTS FC 26 TOTY Edition on Steam.

The game is installed and works fine, but I did not receive 5,000 Season Points or the TOTY packs in Ultimate Team.

I confirmed that the DLC is active and I am logged in with the correct EA account linked to Steam.

Please help me restore the missing content.

Thank you.

 

2 Replies

  • vartolui_sh's avatar
    vartolui_sh
    Seasoned Newcomer
    6 hours ago

    Hello,

     

    Thank you for your reply.

    I have checked my Steam library carefully, but there is no blue “Redeem Content” button next to the Play button. I also checked the DLC section and there is no extra content available to redeem.

     

    Additionally, when I open the current Season Pass in the game, I do not see the 5,000 SP added to my account.

     

    Could you please check this issue and advise me on the next steps?

     

    Thank you.

  • EA_Pulsar's avatar
    EA_Pulsar
    Icon for Community Manager rankCommunity Manager
    8 days ago

    Hi there. Please make sure you’ve claimed any extra content on Steam first. In Steam, next to the Play button, you should see a blue “Redeem content” button — click that to redeem it. After you open the current season pass, you should see 5,000 Sp. 

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