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evildan23's avatar
evildan23
Newcomer
14 hours ago

Missing players after submitting sbc

Good Evening, After submitting gold versions into a sbc of diago dalot and kyle walker. My evo'd 89 versions of both players are now missing from my squad. Any assistance bring them back to my account would be appreciated. Thanks!

2 Replies

  • Thanks, Im certain I submitted the  gold versions of the cards into an sbc and the evo'd copies of the cards went missing from my club. I checked sbc storage and the club but couldn't locate them. I have been getting sync issue with the app and game lately. If you could check to see if they are bugged somewhere In my club or able to recover that would be great. If not I guess it is what it is. 

  • EA_Hux's avatar
    EA_Hux
    Icon for Community Manager rankCommunity Manager
    3 hours ago

    Hello,

    If evo versions of players were used in an SBC, they are permanently consumed. 

    If you’re certain you submitted the gold versions only, it’s worth double-checking your club, we never know, they might still be there even though they are missing in your active squad.

    Unfortunately, it’s not possible to recover players once they’ve been submitted in SBC even accidentally.