people who glitch PlayStation Network tournaments

I just happened to reach the semifinals of the PlayStation Network 4 PM tournament, which rewards you with 500 FIFA points if you win.

In this semifinal, I met the user [REMOVED], who, with a team of ordinary silver and gold, conceded an early goal. At 1-0, he abandoned the match, and instead of giving me the win, the system counted it as if the match had never been played. I later went back to replay it, and he abandoned it at 0-0, making it impossible for me to re-enter and not even giving me the win. I already know that defeat will soon follow.

I'm tired of these glitches and how EA and PS don't do anything, much less have a report number to help you. The situation disgusts me.