I have multiple evidences to support this! I I have never used any tools or anything I just play my game somebody hacked my account.
Weird.
Sounds like the exact same thing happened to me. I asked for the exact date/time when this supposedly happend - no answer on my question, just a rejection. The "support" is everything but supportive.
Well we all know EA ain't big in sharing information, but in a case like this where parts of a paid game are taken away, a bit more interest in their customers may be beneficial long term.
This is ridiculous for a company that size. If appeal #3 is again rejected with no further information, I'm gone after well more than 10 years.
Same thing it’s absolutely ridiculous considering I spent over £2000 just on toty alone it’s ridiculous how they can’t see that somebody compromised my account. I had 3 million coins and they were stolen also. Of my #3 appeal doesn’t work I’ll never play the game again.
Community ManagerHey all, if you have a ban on your account then you will need to appeal it using the steps in the help article sahred in this thread.
Beyond directing you to appeal, there is nothing more that we can do on the forums for issues like this.
Darko
It doesn't help. I've already filed about 3 appeals, and I've been unbanned 3 times, but I don't really have access to the market, and I get a new ban every time. In other words, I got banned - EA thought it was a mistake, so they lifted my ban - and banned me again. It happens to a lot of people. I was banned from the market once when I was already banned (meaning I couldn't physically buy players, but the ban came anyway) The funny thing is that both of these bans were canceled as i said.
EA_Darko We know the forums can't do anything and you don't need to keep telling us to submit an appeal. Clearly we have all done it already. We are just hoping somebody important sees the many complaints about this same issue and does something about it.
Community ManagerUnderstand WPDSWINGMAN and have flagged it with the team but for now the best thing we can suggest is to appeal using the steps I shared.
Darko
You all say there’s nothing yall can do but yet don’t inform them that there’s a huge bug causing mass false ban and that they should help people get their accounts back that they spent time and money on
