Regarding the player who evo displayed the gold card

Exactly same thing has happened with me with Rashford am fuming 

he was rated 88 with excellent stats after numerous evos  

i completed the daily spcs on my app and submitted gold Rashford into an upgrade which had put my evo Rashford instead 

I have put months into upgrading his card 

I would like my item returned 

Xbox s 

user name iM NATEDOG 0161 

I also encountered this issue.

Subject: Urgent: Incorrect Card Display Caused Accidental Submission of 90-Rated Evolved Enzo Fernández

Description:

I would like to report a serious issue I encountered on the mobile app while completing the “Trophy Titans Squad 1 SBC” (87-rated squad).

During the squad submission process, the system displayed a gold version of Enzo Fernández in the SBC interface. At the same time, there was a message indicating that this player was already used in another squad.

Because the card was shown as a regular gold card, I assumed it was not my evolved version. I have many players in my club, and at that moment I believed I owned a gold Enzo Fernández. However, it now appears that I only had one evolved version, which was incorrectly displayed as a gold card.

As a result, I proceeded with the submission.

After completing the SBC, I returned to my club and discovered that the card submitted was actually my 90-rated evolved Enzo Fernández, not a gold version as shown in the interface.

Issue Analysis:

This appears to be a display bug in the mobile app, where:

The visual representation showed a standard gold card

But the actual submitted item was the evolved version

This inconsistency directly misled my decision and resulted in an irreversible loss.

Loss Description:

The 90-rated evolved player required significant time and resources to develop. This is a non-recoverable asset through normal gameplay, and losing it has had a major negative impact on my experience.

Additional Issue:

What makes this even more frustrating is that I attempted to evolve a newly obtained gold Enzo Fernández today, but the system indicates that I have already evolved this player before.

However, my previous 90-rated evolved Enzo is no longer in my club (as it was mistakenly submitted due to this bug), which means I am now unable to evolve Enzo again.

Time of Occurrence:

Beijing Time: April 6, 2026, 04:30 – 04:42

UTC Time: April 5, 2026, 20:30 – 20:42

Account Information:

PS5 ID: jkuijkuihaha

EA Account: jkuijkuihahe

Request:

I kindly ask your team to investigate this issue and:

Restore my 90-rated evolved Enzo Fernández (this would be the best outcome), or

Provide a reasonable compensation if restoration is not possible

I sincerely hope you can help recover this player, as it represents a significant investment of my time and effort.

I am a dedicated player who pre-ordered the FC 26 Ultimate Edition, and I plan to continue supporting future titles like FC 27. I would greatly appreciate your attention to this matter.

Thank you for your time and support.

Good luck getting your players back lads same thing happened to me last night, been doing bit of research this morning and seems like it’s been an issue for over 3 months and still no sign of a fix or even any acknowledgment from EA that there is an issue. Trying to sweep it under the carpet by the look of it

Same thing has happened to me, evolved player was displayed as a regular gold in companion app and I have probably submited him in an sbc. Fix this bug and at least acknowledge it by giving us some answer or response. I am affraid to complete any sbcs because I may unknowingly submit evolved players.

OMG same situations..... we hope return EVO players as soon as possible....

dearPMEA85​EA_Wren​EA_Ankhan​ 

please resolve this problem and return back to my evolution players.

Bro same!