SBC: Duplicate HERO
I had 3 heroes in my team to this point. Dimitar Berbatov, Ole Gunnar Solskjær, and Park Ji Sung. I packed Berbatov from a store pack which I got using pre-order fp points. Solskjær and Park Ji Sung I acquired from prior SBCs. All 3 of these heroes are untradeable in my team.
I put 22 cards into this SBC which included multiple 87 and 88 Rated cards. Of all the possible 48 base heroes available to pack in this SBC, I packed Dimitar Berbatov. One of the 3 heroes I already have untradeable. So now I essentially have an additional 88 Rated sbc fodder card that is of absolutely no benefit to my ultimate team game outside of being used for a different sbc. That plus the fact that I now have 7-8 less higher rated cards that I used to complete this sbc is ridiculous. How can you justify doing this to loyal customers while simultaneously not selling coins in-game (only fp points that can only be used for other "gamble packs") so that people who don't have time to spend trading cards/making coins through the market while also simultaneously banning customers for buying coins through 3rd party websites??
I get that sbc packs, whether hero, icon, regular gold needs to be a "gamble," but this is egregious. Why would I ever want to spend money in game if the odds of packing an untradeable duplicate card is higher than packing a card I don't previously own?? It 100% seems greedy, anti‑consumer, and borderline predatory to the average customer.
I would request EA compensate me with a new, different hero, but I'm not expecting EA will do anything about this because why would they care.
This is honest feedback of my experience with SBCs, store packs, "pack-weight" formulas, and spending any money with fc26.