Forum Discussion

MikeBrandt's avatar
MikeBrandt
Seasoned Newcomer
24 days ago
Solved

Unable to connect to Ultimate Team

  Hi, I’ve been unable to access Ultimate Team on my PS5 for the past 24 hours. The message I get immediately is: “Connection to Ultimate Team is not possible at the moment.” All other game...
discussion
  • EA_Aljo's avatar
    EA_Aljo
    24 days ago

    Hi there. Please try using the web/companion app to delete your squads. Not the players, just the squads. Then, create a new squad, but leave it empty. Once that is done, try loading into UT. Let me know if that helps or not. Thanks!

MikeBrandt's avatar
MikeBrandt
Seasoned Newcomer
24 days ago

Wahou ! It’s works ! I dont understand the link but you right! Thanks bro

EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
24 days ago

Great! Glad that took care of it. Reach out again if you have any other issues. Good luck on the pitch!

  • oofie35's avatar
    oofie35
    Newcomer
    7 hours ago

    I need help withe same issue, 

    • But I cant log in to the Companion app
    • I’ve already tried:
      • Restarting the PS5 completely
      • Resetting my network / changing DNS (8.8.8.8 / 8.8.4.4)
      • Disconnecting and reconnecting my EA account

    What do I do its been like this for a week 

Recent Discussions