Hi guys
I'm facing an issue where I'm unable to log into UT but all the other game modes work fine including seasons, I've already tried restoring the licence, creating a new blank squad, uninstalling and reinstalling the game aswell as changing the DNS and settings in my router, I've tried signing in and de linking my account aswell as re linking it back, but still no luck, any suggestions guys as this is a real problem for me.
Community ManagerHi there. Just to be clear, did you delete all your squads and then make a new one? You said you created a blank squad, but it should have players in it.
Yes, I removed all my squads and created a blank squad and set it as active
I've already tried filling that squad up with players but I'm still unable to connect
Community ManagerThank you. As a test, change your connection to use a mobile hotspot. Restart FC 26 and try again. You may also need to restart your PC/power cycle your console. Let me know how it goes.
I've tried using a mobile hotspot and still no luck, the connection fault doesn't seem to be on my end as my console is getting proper internet connection, I think there's a sync issue on the server side
Community ManagerWhat console are you on?
I'm using a brand new PS5 which I just purchased last month with the digital version of FC26
Community ManagerTry deleting the personal saved data for FC 26. It's possible you could lose any offline saves and changes to settings. Normally, those will download from the cloud, but I can't guarantee that will happen. Go to Settings/Storage/System storage/Saved Data. Locate FC 26 and delete the saved data.
I tried this now, but after a lengthy wait in between the loading screens, it still issues the same result
Community ManagerAre you on a wired or wireless connection? If you're wireless, can you switch to a wire?
