Forum Discussion

DavidM6996's avatar
DavidM6996
New Novice
4 days ago

Wrong version of player?

Hey guys. Opened a pack today and I got Messi. Took me a second to realise that it wasn't his time warp card that's currently in packs. Correct me if im wrong, but it should've been his promo card, right?

I've attached photo's for reference.

6 Replies

  • l_Deluxe000's avatar
    l_Deluxe000
    Rising Newcomer
    4 days ago

    Yeh it 100% should've been his promo card. You should contact them

  • EA_Pythia's avatar
    EA_Pythia
    Icon for Community Manager rankCommunity Manager
    4 days ago

    Hello DavidM6996​,

    did you get him from the Gold Starting XI Pack by chance? If so, those packs only give gold players, even if there's an event version of a player currently active.

     

  • UOzyY's avatar
    UOzyY
    Rising Newcomer
    4 days ago

    HelloEA_Pythia​ 

    İts happened to me and its Gold Starting XI Pack you right. On the other hane Daily Silver Upgrade pack infırmations are its gonna be 65 between 75 rating silver player but ee can get if versiyon of silver card. Then Why this time we cant get promo card? Where is the Logic? 
    thanks.

  • DavidM6996's avatar
    DavidM6996
    New Novice
    3 days ago

    EA_Pythia​ 

    Hey, I got him from a 5x 81+ pack. All my duplicates from that pack are 81+. Everything is still sitting in the “unassigned duplicates” section. 

  • EA_Pythia's avatar
    EA_Pythia
    Icon for Community Manager rankCommunity Manager
    3 days ago

    DavidM6996​,

    some base packs only include the gold versions of a player - if you believe that you pulled the wrong version from a pack that should not include it, please contact Support, so they can check what pack you got it from and if the content was incorrect. We unfortunately cannot check this here in the forum as we don't have access to account information.