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InspectedMMXI's avatar
InspectedMMXI
Seasoned Rookie
6 days ago
Solved

Can EA please confirm timings of EA Play 10hr free trial? (UK, Console, PS5)

I've seen multiple posts now of the 10hr free trial with EA Play being moved from 17th Sept @ 1pm UK time, to 18th Sept @ midnight local time - the same release schedule as the Ultimate Edition.  If...
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playstation
  • EA_Mako's avatar
    EA_Mako
    5 days ago

    Hey folks,

    We've just released a new Pitch Notes with a launch update that goes into the key dates and times more clearly. Take a look below or check the full article here for all the details, thanks!

    • Web App: The EA SPORTS FC™ 27 Web App launches on 17 September.
    • Companion App: The EA SPORTS FC™ 27 Companion App refresh goes live on 18 September.
    • Early Access: EA SPORTS FC™ 27 Ultimate Edition players can start playing on PC on 17 September at 23:00 UTC, and on all other platforms on 18 September at 00:00 regional time.
    • EA Play Pro: EA Play Pro members can access the full game on 17 September at 23:00 UTC. 
    • EA Play Trial: EA Play members can access a 10-hour trial on 18 September at 04:00 UTC.
    • Worldwide Launch: EA SPORTS FC™ 27 launches on PC on 24 September at 23:00 UTC, and on all other platforms on 25 September at 00:00 regional time.
sporty_king54's avatar
sporty_king54
Seasoned Novice
5 days ago

Please don’t lose players’ trust at the start of FC 27

I want to talk about the EA Play early access. The 10-hour early access was shown in the EA app, and it was also mentioned in the pitch notes. Players saw it, expected it, and planned around it.

Then it was changed.

I understand that plans can change, but changing something like this right before launch can really hurt the trust between EA and the community. The beginning of a new game is already an important moment, and this is not the time to make players feel like something they were promised has been taken away.

My suggestion is simple: please keep the 10-hour EA Play early access for FC 27 as it was originally shown. If EA wants to change how EA Play early access works, make that change for the next game, with clear communication from the beginning.

It's not only about the 10 hours. It's about keeping the players' trust.

Please don't start FC 27 by taking away something the community was already told they would have. Keep it this year, and make changes properly for the next game.

sporty_king54's avatar
sporty_king54
Seasoned Novice
5 days ago

I agree that the terms probably give EA the legal right to change or remove benefits, and that quote makes their position pretty clear.

But that still doesn’t really answer the trust issue.

There is a big difference between having the legal right to change something and handling that change fairly and transparently. If EA advertises a specific benefit through its own official channels and players reasonably rely on that information, then pointing to a clause saying benefits can be removed at any time may protect EA legally, but it does not make the communication acceptable.

That is exactly why I think reinstating the benefit would be the right move. Not because EA is forced to do it, but because honoring what was originally communicated would show respect for the players who saw that information and made plans around it.

If EA wants to change EA Play benefits in the future, that’s their decision. But those changes should be communicated clearly before people build expectations around them, not after the benefit has already been shown on official EA platforms.

Legal protection and player trust are two different things. My concern is the second one.

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