The customer support of ea is a joke after getting my appeal rejected twice even though the accusations wasn’t t correct I can’t get in contact with the tos team. So according to them I should just say it’s fine but the next time I get banned for something I didn’t do I’m gonna get permanently banned and should just suck it up since their incompetent TOS team is always right according to them.
Community ManagerFolks, there isn't much that we can do about bans on the forums as it's a different team that handles those topics. If you need to appeal a ban, you'll need to go through your Ban History page:
Mine account is totally hacked. I lost 10 games in division7 in row. I puted 690 euros in game.EA dont answer, customer service is bad. Mine opoonents have legacy defend and mine Players are nerfed, i play FROM 2012. i cant lose games, especially in division7. Game have dynamic difficult?
+1 month with no answer on my appeal
they didnt help and accused me of coins distribution and "they think" my account wasnt hacked it was just weak password
what are you going to do about this?
Community ManagerHey weongfulban , do you still have the option to appeal the sanction from your Ban History? If so, I would suggest you to appeal again, as long as the option is there, so that someone else can review your case.
