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nailor1994's avatar
nailor1994
Rising Newcomer
13 hours ago
Solved

Long time loyal customer

Dear EA Sports Support Team, I am writing to you today as a dedicated, long-time fan of your football franchise. For years, I have bought and played every single edition of FIFA and EA SPORTS FC on launch day, as the game has always been a massive part of my life. Unfortunately, two years ago, I suffered a severe accident at work. I have been laid up at home recovering ever since. Because I am unable to work, things have been financially incredibly tight, and for the first time ever, I simply cannot afford to purchase EA SPORTS FC 27 this year. Being stuck at home, playing football games has been one of the very few things keeping my spirits up and keeping me connected to friends. I know it is a lot to ask, but I wanted to reach out and see if there is any possibility of a good-faith gesture for a loyal customer—whether that is a standard digital copy, an evaluation code, or any program EA has to support gamers going through severe medical hardships, my EA Account Email is: [edit: email address removed] My Gaming Platform is: Ps5, Thank you so much for your time, for reading my story, and for all the years of great memories on the pitch. I truly hope to be back on the game soon. 

I really hope you can consider helping me out

Kind regards Brian

  • Sorry to hear that you have been struggling nailor1994​ and for sharing how much the game has helped.

    Unfortunately, we are not able to give out copies of the game.

    Wish it were something that we CMs could do but sadly it's not.

    Darko

3 Replies

  • EA_Darko's avatar
    EA_Darko
    Icon for Community Manager rankCommunity Manager
    21 minutes ago

    It's just not something we can do nailor1994​.

    If we do it once then it ends up with thousands of people asking and we simply can't.

    There's quite a few competitions going on where you can win the game so they may be worth a look. 

    Best of luck with it. 

    Darko

  • Hello darko,

    Appreciate you taking the time to reply, is there anyone you could forward it on to that could possibly help me out, I genuinely own every fifa and fc that ever came out 😂 unfortunately it's just been a tough 2 years and I was hoping to get some support 

  • EA_Darko's avatar
    EA_Darko
    Icon for Community Manager rankCommunity Manager
    1 hour ago

    Sorry to hear that you have been struggling nailor1994​ and for sharing how much the game has helped.

    Unfortunately, we are not able to give out copies of the game.

    Wish it were something that we CMs could do but sadly it's not.

    Darko