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Baki_9910's avatar
Baki_9910
New Novice
11 days ago

Ultimate Plus Edition – Missing FC Points and Bundle Content | No Resolution

Hi everyone,

I purchased preorder EA SPORTS FC 27 Ultimate Plus Edition on  August 2026 through the PlayStation Store.

The edition was advertised as including 10,000 FC Points distributed across five monthly drops, along with other Ultimate Plus Edition benefits.

However, since I started playing in September, I have not received any of the FC Points, including the September and October allocations. Apart from premium pass I didn't get anything else ( International ICON, Hall of FUT etc ) 

I tried contacting support on both PS and EA to no avail. Until one EA support agent finally raised my issue instead of closing the ticket within 5 seconds.

Anyone else got this issue ? 

2 Replies

  • Baki_9910's avatar
    Baki_9910
    New Novice
    12 hours ago

    unfortunately no, it had been unpleasant experience. No-one can help me and sometimes I even get rude customer support . Very disappointing. I love this game but next year looks like I am abandoning it

  • magneroto's avatar
    magneroto
    Rising Newcomer
    2 days ago

    I'm in the same situation. Did they fix it for you?