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fxuezZ's avatar
fxuezZ
Seasoned Newcomer
3 days ago

EC 10011

Been happening for over five hours now. Doesn't let me connect to game and I went to EA PLAY and launched it through there but no luck. Also tried unlinking an linking steam account, as well as a number of other troubleshoot options. PLS HELP

 

6 Replies

  • tinmac's avatar
    tinmac
    Rising Newcomer
    3 days ago

    Estou com o mesmo problema alguem resolveu?

  • EA_LunardustCat's avatar
    EA_LunardustCat
    Icon for Community Manager rankCommunity Manager
    3 days ago

    Hi there,

    I understand this can feel stressful when you’ve been trying for hours and still can’t get into the game. Let’s check a couple of things first.

    Please make sure that your Steam account is linked to the correct EA Account:

    https://help.ea.com/en/articles/ea-account/ea-account-linking/

    Have you also tried signing out of both Steam and the EA app, clearing their caches, and then signing back in?

    For the EA app, you can clear the cache through:

    EA app menu > Help > App recovery > Clear cache

    Please also avoid unlinking and relinking your accounts unless absolutely necessary, as this can affect access to your game progress and content.

    If none of these steps help, then as the error message suggests, please contact our support team so an Advisor can look into the account with you.

  • EA_LunardustCat's avatar
    EA_LunardustCat
    Icon for Community Manager rankCommunity Manager
    2 days ago

    Hey folks,

    I’ve noticed reports of the same error code from players on Steam as well.

    If the steps in my previous reply didn’t help, please try the following:

    • In the EA app, go to Settings > Application and make sure you enabled "Stay signed in with your Steam-linked EA account."
    • Verify the integrity of your game files.
    • You can also try the workaround shared by @Golzino in that thread:

    Okay, I fixed it. Go to the game files and open EAAntiCheat.Installer.exe, choose the repair option and select the FC 27 installation. Restart your computer, and the game should work.

    If none of these steps help, please reply with your EA Error Reporter ID. Thanks!

    How to use the EA Error Reporter in the EA app