Forum Discussion
I’m experiencing exactly the same issue with Zain Fiber in Amman, Jordan, on PS5.
I was consistently getting 6–8 ms ping on Middle East 1 servers, but over the past few days, my ping has suddenly increased to 70–80 ms, and I now appear to be connecting to West European servers.
I’ve already contacted Zain, and they claim there are no issues on their end. However, multiple Zain Fiber customers are reporting the exact same problem, while players using VTEL in Jordan are reportedly still getting around 6 ms.
This strongly suggests a routing, peering, or EA server-selection issue specifically affecting Zain customers.
EA, could you please escalate this to your network engineering team and investigate why Zain Jordan players are no longer connecting to the same low-latency Middle East servers?
This is clearly not an isolated connection issue, and restarting routers or changing DNS settings will not address the underlying problem.
We would appreciate an official response and investigation rather than generic troubleshooting instructions.