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iMeRo's avatar
iMeRo
Newcomer
12 hours ago

FC 27 Suddenly Stops Launching – Closes at "Launching Game" Without an Error

Hello everyone,

I'm looking for help with a persistent issue preventing me from launching EA SPORTS FC 27 on Steam.

The Problem

FC 27 worked perfectly for approximately two weeks. Then, without any obvious reason, it suddenly stopped launching.

When I launch the game:

  1. The FC 27 splash screen appears.
  2. EA Javelin AntiCheat starts normally.
  3. It completes "Authenticating" and "Validating game environment."
  4. When it reaches "Launching game," the game closes immediately without displaying any error message.

I never reach the main menu. Other games work normally on my PC.

An Important Detail – Possible Account-Related Issue

my EA account fails to launch FC 27 on two different PCs.

This is the most confusing part of the issue, and it makes me suspect that something might be wrong with my EA account, profile, or game entitlement rather than my hardware or Windows installation.

Crash Diagnostics

Previous Windows Application Error logs showed:

  • Application: FC27.exe
  • Exception code: 0xc0000005
  • Fault offset: 0x2A1528B

I also collected three crash dump files from one failed launch session. Preliminary analysis indicated an attempt to read a null memory address inside FC27.exe.

Earlier, I also encountered a DirectX error containing DXGI_ERROR_DEVICE_REMOVED and DXGI_ERROR_DEVICE_HUNG, although the current issue is a silent exit during startup.

Troubleshooting Already Completed

I've tried almost everything I could find:

  • Verified game files through Steam.
  • Completely uninstalled and reinstalled FC 27.
  • Reinstalled EA Javelin AntiCheat.
  • Cleared EA app cache.
  • Disabled Steam and EA overlays.
  • Performed a clean boot.
  • Reset local game settings and cache.
  • Confirmed UEFI and Secure Boot are enabled.
  • Temporarily disabled Meta Virtual Monitor.
  • Used AMD Cleanup Utility in Safe Mode and reinstalled AMD drivers.
  • Reinstalled Microsoft Visual C++ Redistributables.
  • Checked Windows Security and added game and AntiCheat executables to allowed apps.
  • Checked Windows Code Integrity logs for blocking events.

Unfortunately, nothing has resolved the issue.

My PC Specifications

  • OS: Windows 11 Home
  • CPU: AMD Ryzen 5 3600X
  • GPU: AMD Radeon RX 5700 XT 8GB
  • RAM: 32GB
  • Motherboard: Gigabyte X570 GAMING X
  • Platform: Steam

My Questions

  1. Has anyone experienced a similar issue where FC 27 works with another EA account but not with their own account?
  2. Could this be related to an EA account profile, entitlement, or server-side issue?
  3. Has anyone encountered the same 0xc0000005 crash signature or fault offset in FC27.exe?
  4. Is there any way to identify whether EA Javelin AntiCheat is silently terminating the game?

EA Support has already forwarded my case to their dedicated technical team, but I'm still waiting for an update.

I've spent a considerable amount of time troubleshooting this, so I'd really appreciate any suggestions, technical insights, or similar experiences.

Thank you!