FC27 Online Connection Issues
During a lot of my online games, the game freezes, the ping flies up and a connection issue appears at the top of my screen. The freeze is usually about three seconds and makes a good game nearly unplayable. On other games on my Xbox Series S all of my other online games work smoothly.
If anyone else is having this issue or knows how to fix it feel free to respond.
Is that good?
Community ManagerCan you post screenshots of the report? Thanks!
I did the report and most have my games have 90+ but a quarter have 60s, 70s, 30s and even one game had 1/100.
Community ManagerYou need to switch to the same account you play on to run the Connection Quality Report.
On my device I am logged into the wrong account should I switch over?
Community ManagerThe instructions for the Connection Quality Report are in the article I linked. What is happening when you try to run that report? Make sure you are logged in to the same account you play FC 27 on. You can see your email address in game under the Online Settings screen in the Customize menu.
I’m not entirely sure how to do that. I enabled playtime sharing, played a game. During the game, which was only one half because my opponent forfeit, the game froze once and unstable connection appeared with the bars in the read and quickly went back to my normal ping. I live in the UK so I assume the servers are close and working fine.
Community ManagerHi there. This sounds like it could be connection related. Let's check the quality of your connection. I'd like you to run the Connection Quality Report and get me a screenshot of the overall score. Thanks!
We also have some suggestions in this article for connection troubleshooting that might help.
