PC Restart

Hi EA Support Team,

I am writing to report a critical stability issue with EA Sports FC 27. The problem started after I installed a Kingston KC3000 SSD and performed a clean installation of Windows 11, including the latest updates available around the November 2026 security patches.

The game launches normally, but after a few matches, my PC suddenly restarts without displaying a Blue Screen of Death (BSOD). Windows Event Viewer records a generic Kernel-Power 41 error.

My PC has high-end hardware, including a premium power supply rated above 1000W. Other demanding games run for hours without any issues. So far, this problem only occurs while playing EA Sports FC 27.

During troubleshooting, I found that disabling Memory Integrity under Core Isolation in Windows Security prevents these restarts. With Memory Integrity enabled, the issue returns after a few matches.

I am not the only player experiencing this problem. Other players have reported similar sudden restarts while playing EA Sports FC, which raises concerns that this may not be an isolated issue with my setup.

The behavior suggests a possible compatibility issue involving Windows 11, Memory Integrity, and EA Anti-Cheat. However, I cannot confirm the exact cause or whether the SSD installation, the clean Windows installation, or the latest updates are related.

Please investigate whether eaanticheat.sys is involved in these crashes and provide a fix or a secure workaround. Disabling a core Windows security feature should not be necessary to play the game reliably.

Thank you.

Firmino99_YNWA​ EA_Nazul​ gamerboysurya​  Vaangan​ IM_Cab​