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ColeCW77's avatar
ColeCW77
Seasoned Newcomer
17 hours ago

Still not able to connect to Ultimate Team - 5 days since Early Access release

Hi EA Support,

I have not been able to access Ultimate Team at all since the Early Access release ( On Nintendo Switch). I can connect to the EA servers on the welcome menu, but everytime I try to connect to Ultimate Team, I get the error the it is Unable to connect, and to go to ea.com/unable-to-connect.

i have tried all the troubleshooting steps, and still can’t get on.

You make it almost impossible to speak to someone in your support team. It’s getting to the stage where I just want it sorted or I’ll be asking for a full refund.

The only part of the game I can access is Kick Off.

it is nothing to do with my connection, because I am still able to access Ultimate Team on FC26 on the same device.

Could you suggest how to fix this issue please.

Many Thanks

connectivity
crashing
switch

1 Reply

  • IISWAMPYII's avatar
    IISWAMPYII
    Rising Newcomer
    16 hours ago

    So, this issue has started happening with me and my son this evening. In the middle of a Rush game with friends and we both got booted. Then we can't get back on fc27 at all. Been trying for close to 2 hours now. Done all of the troubleshooting stuff and still no joy. I swear this company gets more and more incompetent by the hour let alone year by year! Still not sorted their servers since 2012. Don't expect an answer and don't expect a fix either. Absolute shower of sh*t

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