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BoR1x0's avatar
BoR1x0
Traveler
4 days ago

Title: FC 27 Ultimate Team Keeps Disconnecting – EA PLEASE HELP!

Hello EA Team, Since the latest FC 27 update, I keep getting disconnected from Ultimate Team every few minutes, even in the menu. My internet works perfectly. I have tried reinstalling the game, ch...
connectivity
crashing
lag
multiplayer
pc
steam
EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
3 days ago

Hello. Thank you for reaching out about the disconnects you're experiencing. Let's take a look at the quality of your connection. I'd like you to run the Connection Quality Report and get me a screenshot of the overall score. 

BoR1x0's avatar
BoR1x0
Traveler
3 days ago

no data found because i cant even finish 1 half 

  • BoR1x0's avatar
    BoR1x0
    Traveler
    3 days ago

    even i disconnecting in ultimate team lobby 

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    3 days ago

    That normally means you're logged in to the wrong account. You can see the email for your account from within FC 27 under the Online Settings. You need to log in with that email at help.ea.com.

    • BoR1x0's avatar
      BoR1x0
      Traveler
      3 days ago

      im in correct email im sure 

      • BoR1x0's avatar
        BoR1x0
        Traveler
        3 days ago

         

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