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toxic_salman's avatar
toxic_salman
Seasoned Adventurer
1 month ago

Fc 27 online season bug!!!

I have the same problem in FC 27 Online Seasons.

When I am winning a match and my opponent quits or disconnects, the game does not give me the win. The match is basically not counted at all, and my opponent also does not receive a loss.

This has happened to me many times. It is very frustrating because I am losing wins and progress even though I actually won the matches.

I have already tried different accounts, controllers, internet cables, reinstalling the game, deleting game files, and changing DNS, but nothing fixed the problem.

Please investigate this issue and fix it. I just want my wins to be counted when my opponent quits or disconnects.

crashing
lag
missing content
multiplayer
playstation
xbox

9 Replies

  • Brad-20si's avatar
    Brad-20si
    Seasoned Newcomer
    1 month ago

    Subject: FC 27 Online Seasons – Wins Not Counting When Opponents Disconnect

    Hello EA Support,

    I’m experiencing a recurring issue in FC 27 Online Seasons.

    Whenever I’m winning and my opponent disconnects, the match appears as a green win in my match history, but I receive no points, and my remaining matches do not decrease.

    This has happened approximately 4–5 times over the past week.

    In my latest match, I was winning 7–2 against PSG around the 80th minute when my opponent disconnected. The result appears as a win in my history, but my season record and points remain unchanged.

    I’ve already restarted the game and re-entered Online Seasons, but the issue persists.

    I’ve attached two photos I took of my TV screen with my phone. One shows the 7–2 victory recorded in my match history, while the other shows that my season points and remaining matches have not been updated.

    Could you please investigate these matches, correct my season record, and restore the missing wins and points if possible?

    Thank you for your assistance.

  • jGraffite's avatar
    jGraffite
    Newcomer
    21 days ago

    The same problem occurred to me two times.

     

    That's frustrating

  • zackzibs's avatar
    zackzibs
    Seasoned Newcomer
    10 days ago

    Same here. I don’t know their reasons for not counting it. 
    The community and support for those that complete games kind of sucks. 

  • zackzibs's avatar
    zackzibs
    Seasoned Newcomer
    10 days ago

    Yup same here. Happens more often than you’d like. 

  • luis_inter1999's avatar
    luis_inter1999
    Newcomer
    8 days ago

    I’m experiencing exactly the same problem!

    I’m missing at least 15–20 wins overall, and that’s a conservative estimate. Just today, at least 7 of my wins were not counted!

    When my opponents quit while losing, the victories appear in my match history, but they are not added to my overall record or season points.

    This is completely unacceptable! We put time and effort into earning these wins.

    Please fix this issue and give us back the wins and points we rightfully earned!

  • zampetta007's avatar
    zampetta007
    Seasoned Newcomer
    1 hour ago

    Same... This is a big you must solve. It's so annoying!!!!!

    Since FIFA 25 you haven't been able to solve it. Matches at 5-0 can't be deleted like this. It's a **bleep**!

     

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