Forum Discussion

BoR1x0's avatar
BoR1x0
Traveler
2 days ago

Title: FC 27 Ultimate Team Keeps Disconnecting – EA PLEASE HELP!

Hello EA Team,

Since the latest FC 27 update, I keep getting disconnected from Ultimate Team every few minutes, even in the menu.

My internet works perfectly. I have tried reinstalling the game, changing DNS, clearing cache and many other fixes. Nothing helps.

I play on PC through Steam. Could an EA Community Manager please investigate this issue? I have been unable to play for over a week.

Thank you!

28 Replies

  • BoR1x0's avatar
    BoR1x0
    Traveler
    1 day ago

    im in correct email im sure 

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    1 day ago

    That normally means you're logged in to the wrong account. You can see the email for your account from within FC 27 under the Online Settings. You need to log in with that email at help.ea.com.

  • BoR1x0's avatar
    BoR1x0
    Traveler
    1 day ago

    even i disconnecting in ultimate team lobby 

  • BoR1x0's avatar
    BoR1x0
    Traveler
    1 day ago

    no data found because i cant even finish 1 half 

  • Ljnutz's avatar
    Ljnutz
    Seasoned Newcomer
    1 day ago

    I have the same issue and this is my connection quality despite everything else being ight 

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    1 day ago

    Hello. Thank you for reaching out about the disconnects you're experiencing. Let's take a look at the quality of your connection. I'd like you to run the Connection Quality Report and get me a screenshot of the overall score.