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SincerelyYM's avatar
SincerelyYM
New Novice
2 days ago

US New York Routing issue FC27

Hello,

I'm experiencing a similar persistent latency increase in EA SPORTS FC 27 on PS5 to the one TuhailMrutnev​ is experiencing , although I'm located in the United States. EA_Vendcera​ 

My latency was consistently around 25–26 ms for over a year, but it suddenly increased to approximately 37–42 ms and has remained there.

I've tested two different PS5 consoles, direct Ethernet connections, and different router configurations. A Spectrum technician also inspected my connection and confirmed that all 40 upstream/downstream signal checks passed.

My EA Connection Quality Reports confirm the increase, with very low jitter and packet loss.

Here is the requested information:

  • Platform: PlayStation 5
  • PSN ID / EA ID: SincereiyYM/ EA ID: SincerelyYM
  • ISP: Spectrum (Charter Communications)
  • Location: New York, United States
  • Exact match timestamp: i have attached 3 screenshots of exact date time and stamps of the games, also the november 5th screenshots is what my usual game reports have looked like for the past 2 years, and the last 2 days are screenshots of it randomly changing 

Could the networking team please check which FC 27 game data center hosted this match and whether my connection is being directed to a different data center than previously? Everytime i match someone in fut champs or rivals they have been in the Canada region everytime.

I'm concerned that a change in game data center selection or network routing may explain the persistent increase in latency.

Thank you for investigating.