Max 85 compensation

Hi,

I am contacting you regarding an issue with the LaLiga and Liga F Max 85 SBC in EA SPORTS FC 27.

I play FC in Portuguese as it is one of my native languages. When I completed the SBC, the Portuguese version displayed the reward as an 85x2 player pick, while the English version displayed it as a Max 85 player pick.

I understand this was a localisation error and that EA has acknowledged the issue. Many affected players have reportedly already received compensation.

I completed this SBC more than 10 times during the affected period but have not received any compensation.

I previously spoke to an EA Support agent who claimed that I had never played the game in Portuguese. This is incorrect. I regularly play in Portuguese and can provide screenshots as evidence.

I would like my account and SBC completion history to be properly reviewed. I believe I am entitled to the same compensation as other affected players.

Please escalate this matter to the relevant team and investigate my eligibility.

Thank you for your help. I look forward to your response.