Forum Discussion

fetosmetos's avatar
13 days ago
Solved

Ballon D’Or Pack Counter Reset After Drawing 113 OVR Player

I’ve encountered what seems to be a bug with the pack counter in the ongoing event.

  • I had purchased close to 30 packs (I don’t remember the exact number).
  • On October 3, 2025, I bought the 3,000 gem pack and drew 113 OVR Yashin.
  • After this draw, I noticed that the pack counter was reset back to zero.

According to the event rules, the guaranteed draw is supposed to happen when the number of packs reaches 100. Since my counter reset immediately after pulling Yashin, I’d like clarification:

  • Is this the intended logic (i.e., pulling a high OVR player resets the counter)?
  • Or is this a bug?

At the moment it looks like a bug to me, because the rules only mention a guaranteed draw at 100 packs, not a reset upon pulling a high OVR player.

Date of occurrence: October 3, 2025
Pack type: 3,000 Gem Pack
Player pulled: 113 OVR Yashin

Could the team please clarify whether this is working as intended or not?

Thanks!

  • So the information about this is in the Store. Each pack offers a 2% odds to draw 112-113 OVR ballon d'or player, Guaranteed at 100 packs and resets upon successful draw. 

9 Replies

  • 8502e63f9f28cfba's avatar
    8502e63f9f28cfba
    Seasoned Newcomer
    2 days ago

    Ok got it, thanks. My friend recently got a 113 ballon D'or player but the pack count didn't get reset, so I thought it would get reset only after reaching 100 count.

  • dzrtr's avatar
    dzrtr
    Seasoned Ace
    2 days ago

    It includes 112 and 113 players, not just 113. Can you post the screenie of your filtered BdOr players?

  • 8502e63f9f28cfba's avatar
    8502e63f9f28cfba
    Seasoned Newcomer
    2 days ago

    dzrtr, I opened a Ballon D'or pack, I didn't even get any 113 player and the pack count didn't reach 100 but it got reset, how to get that fixed, there is nothing mentioned in that solution related to this issue right?

  • dzrtr's avatar
    dzrtr
    Seasoned Ace
    3 days ago

    Read the solution! EA made it very clear for once. Also, do not post your UID.

  • 8502e63f9f28cfba's avatar
    8502e63f9f28cfba
    Seasoned Newcomer
    3 days ago

    Hi, I'm also facing this similar issue, can you please help me with it.

     

  • Claro! Aqui está o texto em inglês para você postar no fórum:

     

    ---

     

    *Subject:* Disappointed with Packs in the Anniversary Event

     

    Hello EA Team,

     

    I have spent 7,500 gems trying to get good players in the Anniversary event (from 108 to 113 OVR), but all I keep getting are weak players like Madudeke. It’s really frustrating, and I feel like the packs are not rewarding at all.

     

    Can you please look into this? It doesn’t feel fair for players who invest gems and don’t get anything valuable in return.

     

    Thank you for your attention.

     

    ---

     

     

  • EA_Pulsar's avatar
    EA_Pulsar
    Icon for Community Manager rankCommunity Manager
    13 days ago

    So the information about this is in the Store. Each pack offers a 2% odds to draw 112-113 OVR ballon d'or player, Guaranteed at 100 packs and resets upon successful draw. 

  • andyrcon's avatar
    andyrcon
    Seasoned Newcomer
    13 days ago

    [removed for account safety]

    I believe I’ve had the same issue.. can you please check this for me also please 🙏

  • EA_Pulsar's avatar
    EA_Pulsar
    Icon for Community Manager rankCommunity Manager
    13 days ago

    Hey there. Thanks for your report. I'll make sure to check this for you. Could you please send me a direct message with your account user ID

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