Forum Discussion

fetosmetos's avatar
6 hours ago
Solved

Ballon D’Or Pack Counter Reset After Drawing 113 OVR Player

I’ve encountered what seems to be a bug with the pack counter in the ongoing event.

  • I had purchased close to 30 packs (I don’t remember the exact number).
  • On October 3, 2025, I bought the 3,000 gem pack and drew 113 OVR Yashin.
  • After this draw, I noticed that the pack counter was reset back to zero.

According to the event rules, the guaranteed draw is supposed to happen when the number of packs reaches 100. Since my counter reset immediately after pulling Yashin, I’d like clarification:

  • Is this the intended logic (i.e., pulling a high OVR player resets the counter)?
  • Or is this a bug?

At the moment it looks like a bug to me, because the rules only mention a guaranteed draw at 100 packs, not a reset upon pulling a high OVR player.

Date of occurrence: October 3, 2025
Pack type: 3,000 Gem Pack
Player pulled: 113 OVR Yashin

Could the team please clarify whether this is working as intended or not?

Thanks!

  • So the information about this is in the Store. Each pack offers a 2% odds to draw 112-113 OVR ballon d'or player, Guaranteed at 100 packs and resets upon successful draw. 

3 Replies

  • EA_Pulsar's avatar
    EA_Pulsar
    Icon for Community Manager rankCommunity Manager
    6 hours ago

    Hey there. Thanks for your report. I'll make sure to check this for you. Could you please send me a direct message with your account user ID

  • andyrcon's avatar
    andyrcon
    Seasoned Newcomer
    3 hours ago

    [removed for account safety]

    I believe I’ve had the same issue.. can you please check this for me also please 🙏

  • EA_Pulsar's avatar
    EA_Pulsar
    Icon for Community Manager rankCommunity Manager
    45 minutes ago

    So the information about this is in the Store. Each pack offers a 2% odds to draw 112-113 OVR ballon d'or player, Guaranteed at 100 packs and resets upon successful draw. 

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