Black screen after loading - Samsung A14
Hello, I have a black screen issue in FC Mobile after the loading finishes. I tried clearing cache and reinstalling the game but it did not work. Please help.
Forum Discussion
EA_Pulsar
Community Manager
Community ManagerHey. Sorry you’re running into this issue. Since clearing cache and reinstalling didn’t fix the black screen, please try these next steps on your phone:
- Fully close FC Mobile.
- Switch between Wi-Fi and mobile data, or restart the connection.
- Make sure the phone has enough free internal storage.
- Launch the game again and check whether the screen still turns black right after loading finishes.
- Make sure you have the latest OS version installed.
- Close any other apps running on your phone at the same time.
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