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SmokieAMV's avatar
SmokieAMV
Newcomer
2 days ago

Black screen loading screen

When starting the game the screen gets stuck in black screen and nothing happens!! I can't do anything and can't play the game tried everything any solution?
android
crashing
EA_Lanna's avatar
EA_Lanna
Icon for Community Manager rankCommunity Manager
1 day ago

Hi SmokieAMV​,

Sorry this is happening for you. It might help to get a visual on what you're seeing. Could you pop up a screenshot, please? 

SmokieAMV wrote:

When starting the game the screen gets stuck in black screen

At what stage is this happening? Are you getting past the login screen? Are you loading into the homescreen?

- EA_Lanna

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