Forum Discussion

pnrxg95t6inm's avatar
pnrxg95t6inm
Seasoned Newcomer
12 days ago

BUG - controller freezes and becomes completely unresponsive

Every single Division Rivals 1v1 match, my controller freezes and becomes completely unresponsive. This has been happening for months now.

CM: Updated thread title for clarity and context. 

2 Replies

  • pnrxg95t6inm's avatar
    pnrxg95t6inm
    Seasoned Newcomer
    2 days ago

    Hello, This BUG existed when I first started playing and had not yet set up any settings , The current setting is the rocker with slightly larger dimensions And key size slightly larger. 

    The keystrokes are used. 

    I have reinstalled the game and it still hasn't changed. 

    When this BUG occurs, I need to slide the notification bar or exit the phone interface to resume. 

    The mobile phone model is Samsung S26Ultra.

  • EA_Pulsar's avatar
    EA_Pulsar
    Icon for Community Manager rankCommunity Manager
    11 days ago

    Hi there. To help us look into this control issue, are you using gestures or buttons on your phone? Also, have you tried resetting or changing any of your joystick settings in-game?

    As a quick step, we recommend clearing your game cache or doing a clean reinstall. Just make sure your FC Mobile profile is linked to save your progress before uninstalling!

    Let us know if you see any improvement after trying those steps.