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hwqhrxbm9f1e's avatar
hwqhrxbm9f1e
Seasoned Newcomer
1 month ago

Cannot open store

I don't know what happened but I am unable to access the store since capped legends started

5 Replies

  • EA_Pulsar's avatar
    EA_Pulsar
    Icon for Community Manager rankCommunity Manager
    30 days ago

    Hey hwqhrxbm9f1e​ Please try clearing the cache in case a file is stuck or hasn’t updated properly. As mentioned above, it would also help if you could share a screenshot of what you’re seeing and let us know your region. There's also an external webstore available in some regions. 

  • EA_Pulsar's avatar
    EA_Pulsar
    Icon for Community Manager rankCommunity Manager
    24 days ago

    Could you confirm which device you’re playing on and your current OS version? Also, is your device language set to English?

    Please also try switching networks and changing your default web browser to see if that makes any difference.

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