Forum Discussion

myopkit2's avatar
myopkit2
2 years ago

Cannot receive rewards

Product: EA SPORTS FC Mobile Platform:Android What's your device's make and model? Xiaomi13 What's your device's firmware? Android 14 What is your game version? MLS activity In what game mode d...
mendozzamagic's avatar
mendozzamagic
Hero+
2 years ago
@myopkit2 Are you sure you have opened and claimed each of those frozen nodes?

My end claim didn’t open until I have opened each of the three nodes on each section
myopkit2's avatar
myopkit2
2 years ago

Yes,but still not receive it yet,i think this is bug

  • mendozzamagic's avatar
    mendozzamagic
    Hero+
    2 years ago
    @myopkit2 Then contact customer service and tell them that you have missing rewards - don’t mention the word bug, they will just send you here.

    There are no other reports of the end claim not opening, so it might be an account issue, which only customer service can fix.

    Have you tried clearing your device caches and logging back in?
    • myopkit2's avatar
      myopkit2
      2 years ago

      I have finished all the steps method and just wait,aman ask me to wait or find methods on this website,not work and I need to send this post on here🙄smh

      • Sanyosa's avatar
        Sanyosa
        Seasoned Ace
        2 years ago
        @myopkit2 It would be good if you post a picture that can show all the rewards. One pic would be half with skill games visible and the other the rest.

About FC Mobile Bug Reports

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