Forum Discussion

IamJtx_TW's avatar
IamJtx_TW
Seasoned Newcomer
29 days ago

Yasmin Hat/Hair Visual Glitch

Yasmin’s Hat keeps glitching and disappearing inside the box, making him look bald/weird. I believe that this happened to a lot of cards too! PLEAST fix this as soon as possible!!!!!!!!!

 

CM: Updated the thread title to be more descriptive. 

4 Replies

  • EA_Pulsar's avatar
    EA_Pulsar
    Icon for Community Manager rankCommunity Manager
    29 days ago

    Thanks for reporting this. Could you let us know which device you're using and what graphics settings you have selected in-game? 

  • IamJtx_TW's avatar
    IamJtx_TW
    Seasoned Newcomer
    24 days ago

    I’m on iOS device and the graphics is high. BUT! It doesn’t matter which device or which graphics settings I selected, I tried every graphics settings but it’s still the same, and I’ve heard many of my friends who used android devices encountered the same hair glitch. Especially on Lev Yasmin’s hat 

  • EA_Pulsar's avatar
    EA_Pulsar
    Icon for Community Manager rankCommunity Manager
    19 days ago

    Thanks for the additional information and for taking the time to test different graphics settings. We'll pass these details along to the team. 

  • IamJtx_TW's avatar
    IamJtx_TW
    Seasoned Newcomer
    6 hours ago

    Thanks for your efforts, hope it gets fixed soon ,🙏❤️❤️