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VanMerrdy's avatar
VanMerrdy
Seasoned Newcomer
3 days ago

Can't access the game

Every match I get a resource error or a network error message even though my internet seems to be perfectly fine. I tried to restart my phone and the game but with no hope. Tried reinstalling the gam...
android
crashing
freezing
EA_Barry's avatar
EA_Barry
Icon for Community Manager rankCommunity Manager
2 days ago

VanMerrdy​ 

Below are some connectivity-related troubleshooting steps. Please try those and let us know how you get on. Thanks.

  • Fully close FC Mobile and restart your phone.
  • Test the game on the other connection type as well: if you’re on Wi-Fi, try mobile data (check both 4G and 5G if possible); if you’re on mobile data, try Wi-Fi.
  • Clear the FC Mobile app cache.
  • Close background apps and make sure the phone has enough free storage.
  • Confirm both FC Mobile and your phone OS are fully updated.
  • If possible, sign into the same account on another supported device and test a match there.

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