Forum Discussion

Seasoned Newcomer

3 months ago

Can't complete purchase – age issue

Hi, When I try to make a purchase in FC Mobile, I get a message saying I can't complete the transaction due to age restrictions. I'm not sure why this is happening, since everything was w...

android

EA_Pulsar

Community Manager

3 months ago

Thanks for following the previous steps. We can’t access your in-game account details through the forums, so please contact in-game support through the Settings menu. The team will then be able to review your account directly and see what’s going on.