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enms03neoi04's avatar
enms03neoi04
Newcomer
17 days ago
Solved

Can't log into EA account to redeem code

Why when I want to enter the redemption code, I can't log in to my EA account. Why is that? Please answer because I want to redeem the code. 
android
  • EA_Lanna's avatar
    EA_Lanna
    17 days ago

    Hi enms03neoi04​, 

    It might be that you couldn't log in while the maintenance was happening. Could you try again now and see if you can log in?

    - EA_Lanna

EA_Lanna's avatar
EA_Lanna
Icon for Community Manager rankCommunity Manager
1 day ago

Hi enms03neoi04​,

It's been a while since we last heard from you. I hope that means everything is worked out and you're logged back into your EA account. 🙂

I'll close this thread here, as it seems a few recent posts got mixed in here that weren't related to your initial report. Please don't hesitate to start a new thread or jump into an active one, and we'll do our best to help with recommendations.

Thanks and happy gaming o/

- EA_Lanna

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